Privacy Policy

Last updated: August 2025

Your privacy is important to us. This privacy policy explains how Equim8 Group Pty Ltd collects, uses, and protects your personal information in compliance with the European General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988, including the Australian Privacy Principles (APPs).

Information Collection

We may collect personal information such as your name, email address, phone number, postal address, and any other details you provide when interacting with our services. This information is collected through various means, including but not limited to:

• Forms on our website (e.g., contact form submissions)
• Email communications with our team
• When you subscribe to newsletters or request further information
• Cookies and similar tracking technologies used on our website

We only collect personal data that is necessary for the purposes outlined in this policy, and we ensure that data collection is conducted in accordance with GDPR (Article 5) and the APPs (Principle 3: Collection of Solicited Personal Information).

Use of Information

Your personal information is primarily used to provide and improve our services, respond to inquiries, and communicate with you. Specifically, we may use your data for the following purposes:

• To deliver the services you request
• To communicate with you about updates, offers, and news (you can opt out of marketing communications at any time)
• To improve user experience through the analysis of website usage and interactions
• To comply with legal obligations or respond to lawful requests from authorities

In compliance with GDPR (Articles 6 & 7) and APPs (Principle 6), we ensure that your consent is obtained for data usage where applicable, and that you can withdraw your consent at any time.

Protection of Information

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our data protection practices include:

• Encryption of data both in transit and at rest
• Secure servers and firewalls to protect against unauthorised access
• Regular security audits and vulnerability assessments
• Access control measures to restrict access to personal information

In accordance with GDPR (Article 32) and APP 11 (Security of Personal Information), we are committed to ensuring the confidentiality and integrity of your data.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and allow us to analyse site traffic. Cookies are small files that are placed on your device when you visit our site. We may use cookies to:

• Understand and save user preferences for future visits
• Keep track of advertisements and marketing performance
• Compile aggregate data about site traffic and interactions to improve our site

You can choose to disable cookies through your browser settings, though this may affect the functionality of some parts of the website. For more information on how we use cookies, please refer to our Cookie Policy. This section aligns with GDPR’s transparency requirements (Article 12) and APP 5 (Notification of the Collection of Personal Information).

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• When required by law or legal processes
• To trusted third parties who assist us in operating our website or conducting business, as long as these parties agree to keep your information confidential

Third-party data transfers are conducted in compliance with GDPR (Article 44–49) and APP 8 (Cross-border Disclosure of Personal Information), ensuring that any such transfers are subject to appropriate safeguards.

Your Rights

Under both the GDPR and Australian privacy law, you have certain rights regarding your personal data. These include:

• Right to Access: You can request access to the personal data we hold about you (GDPR Article 15, APP 12).
• Right to Correction: You can request the correction of inaccurate or outdated information (GDPR Article 16, APP 13).
• Right to Deletion: You can request the deletion of your personal data in certain circumstances (GDPR Article 17).
• Right to Restriction of Processing: You can request that we limit the processing of your data (GDPR Article 18).
• Right to Object: You can object to the processing of your data for direct marketing purposes (GDPR Article 21).
• Right to Withdraw Consent: Where you have provided consent for data processing, you can withdraw it at any time (GDPR Article 7).

If you wish to exercise any of these rights, please contact us using the details provided below.

Cross-Border Data Transfers

As part of our operations, we may transfer your personal data to recipients in countries outside of the European Economic Area (EEA) or Australia. In such cases, we ensure that the data is transferred securely and in compliance with GDPR (Chapter 5) and APP 8, including the use of data protection agreements and safeguards such as Standard Contractual Clauses (SCCs).

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations. Once the data is no longer required, it will be securely deleted in compliance with GDPR (Article 5) and APP 11.

Contact Us

If you have any questions about this privacy policy or wish to exercise any of your rights, please contact us at:

Email: privacy@equim8.com.au